Our Client is a global provider of air freight. Their primary mission is to support the other business units by ensuring customers have the financing they need to buy and receive delivery of their products.
Senior UX Designer (m/f/d)
Your future tasks and responsibilities:
Empathize: You will help to plan and direct research activities in collaboration with research specialists.
Define: You collaborate with researchers, lead the analysis and synthesis of research data, coordinate the creation of journey maps, scenarios, service blueprints, and other documentation.
Ideate: You lead the team in the development of solutions through brainstorming, sketching, and creation of mockups, ensuring regular reviews and reporting status. You will coordinate presentations and other communication.
Prototype: You will oversee the creation of prototypes and coordinate presentations to management and other stakeholders.
Test: Senior UX designers plan and conduct testing activities, working directly with users and collecting feedback. They ensure results are reported and incorporated into future revisions.
Implement: You coordinate with the development team to ensure proper collaboration and oversee design system use.
Measure: You collaborate with data analysts to ensure the correct metrics are tracked and actioned.
You should bring a solid background based on a minimum of 7 or more years of relevant design experience (UX Designer, Interaction Designer, UX Researcher, and/or Information Architect) and have an affinity for Qualitative Research, Analysis & Synthesis, Presentation, Facilitation, and Writing. Communication skills and team player qualities are equally important
MA (Master of Arts) / MS (Master of Science) in User Experience Design, Industrial Design, Psychology, Human Computer Interaction, or related disciplines and typically 7 or more years of related work experience or an equivalent combination of education and experience.
Longstanding applied experience in design process, design methods, design principles, and a solid intuition.
Proven track record of working with human-centered-design methodologies on high-quality, digital products.
Driven by curiosity and eager to work in one of the most exciting industries on the planet.
Ability to discuss eye-to-eye with stakeholders like Engineering Managers, Product Owners, etc.
Excellent communicator of design work and your rationale behind proposals to internal stakeholders and customers.
Team player and self-starter who can organize activities and deeply collaborate with other designers and subject matter experts.
Ability to contribute meaningful approaches for how to collaboratively run UX research in agile teams.
Capability to creatively synthesize insights, build intuitively understandable insight formats, and drive decision making.
Ability to facilitate collaborative workshops with team members and stakeholders.
Strong written and verbal communications skills in English.
Understanding of aviation and/or aviation technology would be highly desirable.
Experience with agile methods (e.g., SAFe).
Strong written and verbal communication skills in German.